RETAIL
Shipping and handling fees - $8.30 per order for retail customers
within the continental United States.
WHOLESALE
Free shipping for wholesale
customers. Wholesale customer discounts
average from 30-50% less retail
price [ Contact Us
] for a
wholesale price list.
[ We use Priority U.S. Mail 2nd
day delivery unless otherwise specified. ] In Stock Items
are shipped the day they are ordered if the order is placed
before 1:00pm Mon.-Fri. (excluding Holidays). Otherwise,
the order will be shipped the following business day.
Wholesale orders take 2-3 weeks to deliver depending on the
items ordered. U.S.
Postal Service Tracking UPS
Tracking Federal
Express Tracking
Returns
We will accept returns for refund if
notified within 7 days of receipt of the product. We will accept a
return for exchange within 15 days of
receipt of the product. You must notify us in advance of your return. We must receive the product
back within 10 days of notification of intent to return. It must arrive
undamaged in saleable condition. This means no tags removed
or damage to special packaging. Refunds will
be credited back in the same method payment was made. We do not refund shipping.
Returns sent without an authorization are subject to a 20%
restocking fee. Damaged Goods
If goods are damaged during shipment, save the item, the box and
all packing material. Notify us and we will place a claim with the carrier.
Please contact
sales@jordanas.com, Instructions for returning damaged goods will be provided
by
email. The customer is responsible for taking care of their item(s), once
received. We do not issue reimbursements for intentional customer abuse
to products.
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